Usability Evaluation
- Ciara Fabian (Robinson)
- Jun 1, 2023
- 1 min read
Updated: Dec 29, 2023
Usability evaluation through user testing is a crucial phase in the design and development of user-centric products and systems. This process involves assessing the effectiveness, efficiency, and satisfaction of users as they interact with a product's interface or functionality. User testing employs real users to perform specific tasks, providing valuable insights into usability issues and user experience challenges. By observing and analyzing user behaviors, feedback, and task completion rates, designers and developers can identify areas for improvement and refine the user interface for optimal usability.

This paper specifically delves into usability testing by examining the website Therapy Tribe as a case study. Through the evaluation of user interactions on this platform, the study aims to illustrate practical applications of usability testing principles, shedding light on the nuances and challenges of enhancing the user experience in a real-world context.